How we protect your personal information and data privacy.
Last Updated: 31 August 2026
Sree Ram Residency respects your privacy and is committed to protecting the personal information provided by guests and visitors to our website.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you use our website or make a reservation.
Sree Ram Residency is a hospitality property operated by:
SPARKLEAN SOLUTIONS LLP
PAN: AEEFS3436G
Room No. 553, Thattuparambil Building,
Beach Road, Nattika,
Thrissur, Kerala – 680566, India.
For the purposes of this Privacy Policy, "Sree Ram Residency", "we", "us", or "our" refers to the property and its operating entity.
Depending on how you use our website and services, we may collect information such as:
Name
Mobile number
Email address
Address or location information provided by you
Guest and booking details
Check-in and check-out dates
Number of guests
Special requests or preferences provided during booking
If you make an online payment, payment information may be processed through our authorised payment service provider.
We may receive transaction-related information such as payment status, transaction reference, amount, and related booking information.
Where payment processing is handled by a third-party payment provider, we may not directly collect or store your complete card, banking, or payment credentials.
When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Website usage information
Date and time of access
Referring website or source
This information may be used for website security, functionality, analytics, troubleshooting, and improving our services."
We may use the information collected from you to:
Process and manage room reservations
Confirm and communicate booking details
Provide accommodation and guest services
Respond to enquiries and requests
Contact you regarding your reservation
Process payments through authorised payment providers
Improve our website and services
Maintain website security
Prevent fraud, misuse, or unauthorised activity
Comply with applicable legal and regulatory requirements
Maintain business and booking records
We will use personal information only for legitimate business purposes and as permitted by applicable law.
We may contact you using the contact information you provide for purposes related to your booking or enquiry.
For example, we may send:
Booking confirmations
Booking updates
Cancellation or payment information
Check-in or stay-related information
Responses to your enquiries
Where permitted by applicable law, we may also communicate information about services, offers, or promotions. You may have the option to opt out of promotional communications.
We do not intend to sell your personal information.
We may share necessary information with trusted service providers where required to provide our services. These may include:
Payment gateway providers
Booking or reservation technology providers
Website hosting and technology providers
Communication service providers
Analytics or security service providers
Professional or legal advisers where necessary
Government authorities or law-enforcement agencies where required by applicable law
Only information reasonably necessary for the relevant purpose should be shared with such parties.
Online payments may be processed through third-party payment gateways.
When you make a payment, the payment provider may collect and process payment information according to its own privacy policy and terms.
We recommend reviewing the privacy policy of the relevant payment provider before submitting payment information.
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and enhance the user experience.
Cookies may be used for purposes such as:
Website functionality
Security
Analytics
Performance improvement
Remembering user preferences
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure, or loss.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including booking management, customer service, accounting, legal, regulatory, security, and legitimate business requirements.
When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal and record-retention requirements.
Our website may contain links or integrations to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
Guests are encouraged to review the privacy policies of third-party websites before providing personal information.
Our website and accommodation services are intended to be used by adults and individuals who are legally permitted to make bookings.
We do not knowingly seek to collect personal information from children for independent bookings.
Where a child is included in a reservation, the booking and information provided should be handled by a parent, guardian, or other responsible adult as required by applicable law.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information held about you
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent where processing is based on consent
Raise questions or concerns regarding the handling of your information
Certain rights may be subject to legal or contractual limitations.
To make a privacy-related request, please contact us using the contact information provided on our website.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
The updated policy will be published on this page with a revised "Last Updated" date.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.
Sree Ram Residency
Triprayar, Thrissur, Kerala, India
Operated by: SPARKLEAN SOLUTIONS LLP
PAN: AEEFS3436G
Registered Address:
Room No. 553, Thattuparambil Building,
Beach Road, Nattika,
Thrissur, Kerala – 680566, India.